Updates to Lochinvar After-Hours Tech Support

Lochinvar has announced new hours for its Technical Service Hotline:

After Hours Support: 5 PM EST – 8 PM EST (Monday – Friday)
Emergency Support: 9 AM EST – 5 PM EST (Saturday – Sunday)
Holiday Support: 9 AM EST – 5 PM EST (Closed Thanksgiving Day & Christmas Day)
Hotline: 1.800.722.2101

This support is in addition to the support you receive as an HVAC Distributors customer.

HVAC Distributors’ Tech Service Department is available Monday – Friday from 8 AM – 5 PM EST by calling 1.800.228.4822 x 5.

Our Tech Service Department provides technical support on all of the products that we sell, which saves you time from calling individual manufacturer tech lines.

2017 Thanksgiving Holiday Hours

All HVAC Distributors branches will be closed for the Thanksgiving holiday, Thursday, November 23.

All HVAC Distributors branches will be closed on Friday, November 24, however, orders may be placed from 7am – 12pm through Web Order Entry or by calling our Inside Sales team at 800.228.4822 x3.  All in-stock orders will be processed for Monday delivery.

On-call emergency ordering service is available for all branches by calling your local branch or 800.228.4822 and following the auto-attendant prompts.

Warranty, Marketing, Finance, Applications Support and Technical Service Departments will be closed and will respond to inquiries on Monday, November 27.

Delivery service will resume on Monday, November 27.

Thank you for being our customers and enjoy your holiday.

Rinnai Rolls Out QuickWIN Installer Promotion

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Now through December 31, 2017, receive a $100 rebate from Rinnai when you purchase a Rinnai HE+ Tankless Water Heater. Bundle it with a Rinnai Control-RTM Wireless Module and double your rebate to $200!

Purchase one or more of these eligible Natural Gas Tankless Water Heater models to qualify:

  • RL75iN
  • RL75eN
  • RL94iN
  • RL94eN
  • RLX94iN

(formerly Luxury Series Tankless Water Heaters)

Two Ways to Claim Your Rebate

Submit Online
Complete the online claim form including your contact information, up to five eligible models with serial #s, and then upload your invoice as proof of purchase.

OR

Mail-In
Download and complete this Claim Form. Submit the Claim Form and required documentation to: marketing@rinnai.us or mail to address below:

Quick Win Tankless Water Heater Promotion
P.O. Box 407
MPS Dept. No. 731 – P-T-R-002-17
Cinnaminson, NJ 08077

Need assistance reporting your purchases?  Email marketing@hvacdist.com for a full report.

Submission Deadline:  January 31, 2018

Rinnai Tankless Water Heaters are in stock and can be ordered at any of our HVAC Distributors locations, by phone or through Web Order Entry.

HVAC Distributors Now Stocking Lochinvar Noble™ Combi Boiler

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Lochinvar’s new combi boiler, the Noble, improves the current combi experience – both for you, the contractor, and your customer, the homeowner.

First – the Noble offers cost savings. Instead of sizing up to get the stated BTUs for your system for domestic heating, you can simply select the model you need. Its stated BTU input is the domestic heating input. All sizes have a 10:1 turndown ratio and 95% AFUE.

Sizes available: 110,000 BTU/hr, 150,000 BTU/hr, and 199,999 BTU/hr.

Second – the Noble provides rapid, reliable hot water supply and efficient space heating. The Noble can provide heating and almost instantaneous hot water because of patented control technology for pre-heat and domestic hot water response. This is the only system that provides this level of convenience to homeowners for both domestic heat and hot water.

Third – simple set up and serviceability. The Noble boiler is equipped with Lochinvar’s SMART CONTROL™, and is set up by answering 10 simple questions. The user-friendly LCD display provides diagnostic information and system status in plain English, not codes.

Critical components, like the built-in circulator, are easily accessible making service and maintenance for quick and easy for contractors. You can remove components within two minutes for service and cleaning.

See the benefits of the Noble for yourself in the video below.

The Lochinvar Noble is available at our East Region locations, and can be ordered by phone or through Web Order Entry.

 

Lochinvar Announces 2017-2018 VIP Contractor Program

Lochinvar has announced the launch of its 2017-2018 VIP Contractor Program.

Kicking off on Oct. 1, 2017, the program offers participating contractors numerous ways to earn prizes for their installations of Lochinvar’s residential boilers. From receiving Visa® Reward Cards for product registrations to participating in the VIP Installation Showcase contest on Facebook, participating contractors can take full advantage of the many perks of being a VIP this heating season.

Visit www.lochinvarvip.com to register. If you’re already a VIP Contractor, but have not logged in since August 1st, please contact VIPAdmin@lochinvar.com for an email link to reset your password.  Click the READ MORE for the highlights of the program.

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Goodman Expands 96% Furnace Offering

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Goodman has expanded its furnace offerings by launching the new GMEC96 and ACEC96 model furnaces.  These new options are the downflow/horizontal version of the popular GMEC96 and AMEC96 furnace lines.

The new models feature:

    • 96% AFUE
    • Energy-efficient, multi-speed ECM motor for a convenient match to a wide range of coil-condenser combinations
    • Two-stage gas valve for quiet, economical heating
    • Heavy-duty, aluminized-steel tubular heat exchanger

Amana Models:

Product ID Model # Heating Cooling/Airflow Cabinet Width
460156 ACEC960403BN 40 MBH 3 Ton / 900 cfm 17-1/2” (B)
460157 ACEC960603BN 60 MBH 3 Ton / 900 cfm 17-1/2” (B)
460158 ACEC960803BN 80 MBH 3 Ton / 900 cfm 17-1/2” (B)
460159 ACEC961005CN 100 MBH 5 Ton / 1500 cfm 21” (C)

Goodman Models:

Product ID Model # Heating Cooling/Airflow Cabinet Width
460160 GCEC960403BN 40 MBH 3 Ton / 900 cfm 17-1/2” (B)
460161 GCEC960603BN 60 MBH 3 Ton / 900 cfm 17-1/2” (B)
460162 GCEC960803BN 80 MBH 3 Ton / 900 cfm 17-1/2” (B)
460163 GCEC961005CN 100 MBH 5 Ton / 1500 cfm 21” (C)

These furnaces can be ordered at any of our HVAC Distributors locations, by phone or through Web Order Entry.

#HoustonStrong

As a distributor for Amana, Goodman and Daikin Ductless brands — manufactured out of Houston, Texas — we wanted to share an update from Goodman Manufacturing about how Goodman employees and the Goodman facilities are following the impact of Hurricane Harvey.

Please note: HVAC Distributors has plenty of inventory to handle our customers’ needs, so you do not have to worry about how Hurricane Harvey will impact your business and use of Amana, Goodman and Daikin Ductless products.

Are Employees Safe?

From Goodman: Managers have been checking in, on a regular basis, with all employees located across Southeast Texas and Western Louisiana. Most employees are safe, but some are sheltered in their homes while rain and wind continues and roadways remain closed. That said, a small number of employees have experienced flooding or loss of property. We are working to help provide affected employees with support.

How is the distribution facility in Houston?

From Goodman: All Houston area facilities, including the Daikin Texas Technology Park, appear to have minimal impact from the flooding. The facilities are set to begin full scale operations as soon as employees have the ability to safety return to work.

Is Goodman doing anything to support those impacted by Hurricane Harvey?

From Goodman: Details around product support for homeowners that have experienced flooding will begin in the coming days and week. We will make sure to support our neighbors and community as we collectively recover from the storm and its damage. #HoustonStrong