Defrost Timer Change on AVZC18/20 SEER Inverter Heat Pump Units

Goodman released Service Bulletin SR-072, regarding a software change on AVZC18 and AVZC20 Inverter Heat Pump units:

This bulletin is to inform you of a software change made to the Inverter Heat Pump models listed above. For units with a serial number prefix of 1706 and later the factory default setting for the defrost interval has been changed from 30 minutes to 120 minutes.

The defrost time interval can still be field adjustable to 30, 60, 90 or 120 minutes between defrost cycles to suit weather conditions and unit performance. This setting can be adjusted in the Comfortnet User Menu of the CTK04AE thermostat by selecting “Inverter” – “Heat Set Up” – “Defrost Interval”. When in this Sub Menu select 30, 60, 90,120 minutes setting.

NOTE: Oil Return Mode: In order to properly return the oil to the compressor, compressor speed may periodically adjust to assist oil circulation. These Inverter units utilize an oil return mode to properly return oil to the compressor which functions similar to a defrost cycle and may create the appearance of the unit having unnecessary defrosts.

If you have questions about this bulletin, HVAC Distributors customers can reach out to our Technical Service department at 800.228.4822 x5.

Warranty Process for Aspen Coils

Aspen-Coil-Warranty-Tag
Aspen Tag Sample

When submitting a warranty request involving an Aspen coil, you must return the silver-gray Mylar tag on the coil that contains the Model & Serial Number of the coil. Photocopies are not accepted — only the original tag.

To ensure that your warranty is processed quickly (for Aspen coils purchased through HVAC Distributors), please make sure the original tag is returned with your warranty claim. The tag is located on the door panel of the coil cabinet.

If you have questions about a current claim, feel free to reach out to HVAC Distributors’ Warranty Department at warranty@hvacdist.com.

For all warranty claim procedures or to submit a claim, visit the Warranty Page on our website.

New “D” Cabinet Width on Goodman GMVC96 and Amana AMVC96 Furnaces

Goodman Manufacturing has expanded its furnace offering by adding a D-width (24-1/2”) to the popular GMVC96 and AMVC96 furnaces in the 100MBH, 5 ton size.  Previously, these models have only been offered with the C-width (21″) cabinet.

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The D-width cabinet allows a flush fit of the coil and furnace, which provides a cleaner installed appearance. C-width cabinet installations require 3.5″ of coil cabinet overhang in relation to the furnace (1.75″ each side).

These furnaces are available at any of our HVAC Distributors locations and can be ordered by phone or through Web Order Entry.

Daikin Unveils Texas Technology Park

The new Daikin Texas Technology Park is one of the most technologically advanced HVAC manufacturing facilities in North America.  Covering an area of approximately  4.1 million square feet on 500 acres of land, it is the third largest factory in the US and the fifth largest in the world.

Located just outside of Houston, Texas, the new facility is designed to better serve customers, employees, and the environment by consolidating manufacturing, engineering, logistics, marketing, and sales into one campus.

The $417 million facility is expected to put about 5,000 people to work in the Houston area through direct employment and the expected arrival of related businesses.

Click here for a virtual tour.

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Up to $100 Rebate for Rinnai Propane-Fired Products

Rinnai propane-fired products are eligible for up to a $100 rebate through December 31, 2017.

Rebate Period: Offer valid April 1, 2017 through December 31, 2017

Eligible Products & Rebate Amounts:

  • SE+ Series Tankless Water Heaters (models RUR98i-LP, RUR98e-LP, RUC98i-LP, RU98e-LP, RUC90i-LP, RU90e-LP, RUC80i-LP, RU80e-LP) – $100 rebate
  • SE Series Tankless Water Heaters (models RUCS75i-LP, RUS75e-LP, RUCS65i-LP, RUS65e-LP) – $100 rebate
  • HE+ Series Tankless Water Heaters (models RL94i-LP, RL94e-LP, RL75i-LP, RL75e-LP) – $100 rebate
  • HE Series Tankless Water Heaters (models V94i-LP, V94e-LP, V75i-LP, V75e-LP, V65i-LP, V65e-LP, V53e-LP) – $50 rebate
  • Commercial Products Demand Duo ™ Commercial Hybrid System  – $100 rebate
  • Condensing Boilers (models QP130N*, QP85N*, Q205S-LP, Q175C-LP, Q175S-LP, Q130S-LP, Q85S-LP, E110C-LP, E75C-LP, E50CN*, E50CR-LP, E75CR-LP, E110CR-LP, E60SR-LP, E85SR-LP, E110SR-LP) –  $100 rebate (propane models/converted models only)
  • Direct Vent Furnaces (models EX38C-LP, EX38CW-LP, EX22C-LP, EX22CW-LP, EX17C-LP, EX11C-LP, EX08C-LP) – $100 rebate
  • Vent-Free Fan Convectors (models FC510-LP, FC824-LP) – $50 rebate

Contractors, make sure when you’re installing Rinnai Propane equipment, you include the claim form for the rebate. Instructions to provide homeowners is provided below.

Rinnai products are available at any of our HVAC Distributors locations and can be ordered by phone or through Web Order Entry.

Claim instructions to share with homeowners:

  1. Purchase Rinnai qualifying product between April 1, 2017 – December 31, 2017 AND install by January 15, 2018
  2. Complete the claim form & have it signed by the installing contractor
  3. Submit the claim form, the invoice for purchase & installation of the qualifying product & the invoice for a propane kit (if applicable) to Rinnai, at the address on the Claim Form.

Ductless Tools to Save You Time (Ductless Days of Summer 2)

Last year, we provided a round up of HVAC Distributors new tools to help you with ductless installations.

We have some new tools to add to the list to help you with ductless installations to save time, reduce call backs & increase your customer’s satisfaction with your work.

Contact your local branch or account manager for pricing and availability. Web Order Entry customers can see that information through the Web Order Portal.

 Yellow Jacket’s Mini-Split Tool Kit (includes 16″ tool bag)

Yellow Jacket Mini-Split Tool Kit

This tool kit includes everything you need to install or repair a mini-split unit (any brand), including:

  • Heat Pump Manifold designed to handle all mini-split refrigerants & pressures, including heating modes
  • 60″ PLUS II Hoses (RYB), 1/4″ with 1/4″ flare fittings
  • Adjustable Metric Torque Wrench
  • Vacuum Charge Valve with side port
  • And more

You can also purchase the 8 Head Torque Wrench Kit (HVAC Part: 422773) by itself.

RectorSeal® NoKink™ Flexible Refrigerant Line Connector

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Easily install refrigerant lines coming out of the wall to the ductless indoor unit with this flexible line connector.

Other benefits include:

  • 3″ long copper end for easier flaring
  • UL listed for R410A
  • Maximum working pressure of 800 psi, and a burst strength of greater than 4,000 psi.

HVAC Distributors stocks 1/4″ x 3′, 1/2″ x 3′, 3/8″ x 3′ and 5/8″ x 3′ sizes.

Here are the simple installation instructions:

Nokinkinstallinstructions

Goodman Tubular Upgrade Warranty Program Updates

Goodman Manufacturing offers a Tubular Upgrade Program, which provides contractors with the option of upgrading homeowners with a non-functional clamshell-type heat exchanger (covered under the terms of the original warranty) to a new Goodman brand furnace featuring a tubular heat exchanger at a discounted price.

From Goodman:

Here is how the program works:

  1. Once a dealer verifies the homeowner has a non-functional Goodman clamshell heat exchanger covered under the terms of the original warranty, the installing dealer can provide the homeowner with the option of a new furnace at $150 below the dealer’s purchase price from the distributor. This discount applies only to furnace cost. It is the dealer’s responsibility to negotiate all additional costs with the homeowner including labor, freight, or any other costs associated with the installation, service, repair or operation of the unit.The new furnace will be backed with all standard limited warranties associated with the specific model selected for replacement, including a 10-Year Parts Limited Warranty and a Lifetime Heat Exchanger Limited Warranty. All warranties are available to the original registered owner and his or her spouse provided the unit is installed in an owner-occupied single-family residence and the unit is properly registered online with Goodman within 60 days after the upgraded installation occurs. Online registration is not required in California or Quebec. See www.goodmanmfg.com for complete warranty details.

  2. To qualify, the installing dealer must complete a FURNACE REPLACEMENT PROGRAM AGREEMENT form, disclose the program to the homeowner and provide the homeowner with a completed copy of the FURNACE REPLACEMENT PROGRAM AGREEMENT. The dealer must also retain a copy of the completed form to submit with their warranty claim to their distributor.

  3. Dealer must provide the participating Goodman distributor with:

A.  the completed and signed FURNACE REPLACEMENT PROGRAM AGREEMENT form; and

B. the Warranty Claim Form; and

C. The non-functional furnace or rating nameplate.

Then, the dealer will be provided a $150 discount towards a future Goodman serialized equipment purchase by the participating distributor.

This program is only available on qualifying clamshell-type heat exchangers. Following is a list of qualifying & non-qualifying models, based on current claims requested through Goodman Manufacturing:

Qualifying-NonQualifying Models

For HVAC Distributors customers, we have provided a link to the FURNACE REPLACEMENT PROGRAM AGREEMENT form on our web site for your convenience. Print this form to use for exchanges, then return the materials listed in Step 3, above, to your local HVAC Distributors branch.