Goodman Tubular Upgrade Warranty Program Updates

Goodman Manufacturing offers a Tubular Upgrade Program, which provides contractors with the option of upgrading homeowners with a non-functional clamshell-type heat exchanger (covered under the terms of the original warranty) to a new Goodman brand furnace featuring a tubular heat exchanger at a discounted price.

From Goodman:

Here is how the program works:

  1. Once a dealer verifies the homeowner has a non-functional Goodman clamshell heat exchanger covered under the terms of the original warranty, the installing dealer can provide the homeowner with the option of a new furnace at $150 below the dealer’s purchase price from the distributor. This discount applies only to furnace cost. It is the dealer’s responsibility to negotiate all additional costs with the homeowner including labor, freight, or any other costs associated with the installation, service, repair or operation of the unit.The new furnace will be backed with all standard limited warranties associated with the specific model selected for replacement, including a 10-Year Parts Limited Warranty and a Lifetime Heat Exchanger Limited Warranty. All warranties are available to the original registered owner and his or her spouse provided the unit is installed in an owner-occupied single-family residence and the unit is properly registered online with Goodman within 60 days after the upgraded installation occurs. Online registration is not required in California or Quebec. See www.goodmanmfg.com for complete warranty details.

  2. To qualify, the installing dealer must complete a FURNACE REPLACEMENT PROGRAM AGREEMENT form, disclose the program to the homeowner and provide the homeowner with a completed copy of the FURNACE REPLACEMENT PROGRAM AGREEMENT. The dealer must also retain a copy of the completed form to submit with their warranty claim to their distributor.

  3. Dealer must provide the participating Goodman distributor with:

A.  the completed and signed FURNACE REPLACEMENT PROGRAM AGREEMENT form; and

B. the Warranty Claim Form; and

C. The non-functional furnace or rating nameplate.

Then, the dealer will be provided a $150 discount towards a future Goodman serialized equipment purchase by the participating distributor.

This program is only available on qualifying clamshell-type heat exchangers. Following is a list of qualifying & non-qualifying models, based on current claims requested through Goodman Manufacturing:

Qualifying-NonQualifying Models

For HVAC Distributors customers, we have provided a link to the FURNACE REPLACEMENT PROGRAM AGREEMENT form on our web site for your convenience. Print this form to use for exchanges, then return the materials listed in Step 3, above, to your local HVAC Distributors branch.

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