Goodman Tubular Upgrade Warranty Program Updates

Goodman Manufacturing offers a Tubular Upgrade Program, which provides contractors with the option of upgrading homeowners with a non-functional clamshell-type heat exchanger (covered under the terms of the original warranty) to a new Goodman brand furnace featuring a tubular heat exchanger at a discounted price.

From Goodman:

Here is how the program works:

  1. Once a dealer verifies the homeowner has a non-functional Goodman clamshell heat exchanger covered under the terms of the original warranty, the installing dealer can provide the homeowner with the option of a new furnace at $150 below the dealer’s purchase price from the distributor. This discount applies only to furnace cost. It is the dealer’s responsibility to negotiate all additional costs with the homeowner including labor, freight, or any other costs associated with the installation, service, repair or operation of the unit.The new furnace will be backed with all standard limited warranties associated with the specific model selected for replacement, including a 10-Year Parts Limited Warranty and a Lifetime Heat Exchanger Limited Warranty. All warranties are available to the original registered owner and his or her spouse provided the unit is installed in an owner-occupied single-family residence and the unit is properly registered online with Goodman within 60 days after the upgraded installation occurs. Online registration is not required in California or Quebec. See www.goodmanmfg.com for complete warranty details.

  2. To qualify, the installing dealer must complete a FURNACE REPLACEMENT PROGRAM AGREEMENT form, disclose the program to the homeowner and provide the homeowner with a completed copy of the FURNACE REPLACEMENT PROGRAM AGREEMENT. The dealer must also retain a copy of the completed form to submit with their warranty claim to their distributor.

  3. Dealer must provide the participating Goodman distributor with:

A.  the completed and signed FURNACE REPLACEMENT PROGRAM AGREEMENT form; and

B. the Warranty Claim Form; and

C. The non-functional furnace or rating nameplate.

Then, the dealer will be provided a $150 discount towards a future Goodman serialized equipment purchase by the participating distributor.

This program is only available on qualifying clamshell-type heat exchangers. Following is a list of qualifying & non-qualifying models, based on current claims requested through Goodman Manufacturing:

Qualifying-NonQualifying Models

For HVAC Distributors customers, we have provided a link to the FURNACE REPLACEMENT PROGRAM AGREEMENT form on our web site for your convenience. Print this form to use for exchanges, then return the materials listed in Step 3, above, to your local HVAC Distributors branch.

ComfortNet CTK04 Now Includes Voice Control

Consumers are increasingly looking for ways to connect their lives and homes.

Goodman has recognized this trend and has updated the ComfortNet CTK04 to include voice controls. When you install a CTK04 and connect it to the Honeywell Residential Internet Gateway, your homeowner can use many of today’s popular home electronic assistants to control their Goodman or Amana brand  ComfortNet system.

Some of the home electronic assistants  and apps that are compatible with the new CTK04 include:

  • 518738-google-home-vs-amazon-echoAmazon Echo is a wireless speaker that uses Alexa Voice Assistant to control devices in your home.
  • Google Home is a voice-activated speaker powered by the Google Assistant.
  • The Honeywell Total Connect Comfort app allows you to control the CTK04 directly through your smartphone and/or tablet.

This new voice control options is another way the ComfortNet CTK04 control separates itself from the competition by integrating with some of the biggest smart home companies today and making a great product even better for your valued customers.

ComfortNet CTK04 thermostats, Honeywell Residential Internet Gateway and Google Home devices are in stock and can be ordered at any of our HVAC Distributors locations, by phone or through Web Order Entry.

 

Incorrectly Labeled Transformers – 208/240 Volt Models

Goodman recently released Service Bulletin SA-029, regarding incorrectly labeled transformers affecting models AWUF, ACNF, ARPT, ARUF, ASPT, ASUF, AVPEC, AVPTC, AWUT, DVxx, FXTQ, MBR, MBVC, APC, APD, APG, APH, DCC, DCG, DCH, DPxx, DSC, DSG, DSH, DTC, DTG, DTH, GPC, GPD, GPG, and GPH.

From Goodman:

It has come to our attention that some recent Part# 0130M00138 transformers were incorrectly labeled. This could potentially affect the voltage adjustment from 240 volts to 208 volts. We are only aware of transformers on units serial date code 1609xxxxxx through 1612xxxxxx as potentially having incorrect labels.

Please refer to the illustrations of the transformers shown below and the listed instructions with each picture for proper wiring when adjusting the transformer from 240 volts to 208 volts. Incorrect wiring could result in damage to the transformer and 24 volt circuit components.

Note: No wiring change necessary if unit voltage is 240 volts. All product equipment is preset for 240 volts.

sa-029

If you have questions about this bulletin, HVAC Distributors customers can reach out to our Technical Service department at 800.228.4822 x5.

Economizer Installation Wiring for Residential Package Units

Goodman has recently released Service Bulletin SP-038 Rev. 1 regarding economizer installation wiring for residential package units.  The purpose of this bulletin is to provide instructions for the installation of an economizer on “H” and “M” Series residential package units that do not have a factory installed economizer wiring harness.

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Goodman Manufacturing Increases ENERGY STAR Certified Products

Goodman Manufacturing recently announced its continued and expanded participation in U.S. EPA’s ENERGY STAR program.

ENERGY STAR is frequently a shorthand criteria for federal, regional and local energy rebates, and this increased participation will make it easier for you to demonstrate qualifying products in these energy rebate programs.

Below is the list of qualifying ENERGY STAR products as of August 18, 2016. For current ENERGY STAR products, click here for Furnaces, here for Air Conditioners, and here for Heat Pumps. If you are an HVAC Distributors customer and need to order updated literature for the new ENERGY STAR models, click here.

energy-star-goodman-amana
Energy Star Rated Goodman(r) and Amana(r) products as of August 18, 2016

These updated products are in stock at any of our HVAC Distributors locations, by phone or through Web Order Entry.

Updated: 2016 HVAC Homeowner Rebates – PECO

Philadelphia Area Contractors, read on for current Homeowner Rebates from PECO. For assistance determining qualifying match-ups, use the AHRI site.

PECO Smart Home Rebates can be combined with EAP rebates for additional homeowner savings.

PECO Smart Home Rebates
Updated as of June 1, 2016

Available through HVAC Distributors on:

Amana & Goodman Heat Pumps

Rebate Qualifying Product
$60/Ton ENERGY STAR® 16.0 to 17.99 SEER, 8.5 HSPF, 12.5 EER heat pump system
$110/Ton ENERGY STAR 18.0+ SEER, 8.5 HSPF, 12.5 EER heat pump system

Daikin & LG Ductless Heat Pumps

Rebate Qualifying Product
$75/Ton 16.0 to 17.99 SEER, 8.5 HSPF, 12.5 EER ductless heat pump system
$110/Ton 18+ SEER, 8.5 HSPF, 12.5 EER
ductless heat pump system

Amana & Goodman Air Conditioners

Rebate Qualifying Product
$50/Ton 15.0 to 17.99 SEER, 12.5 EER central air conditioning system
$85/Ton 18.0+ SEER, 12.5 EER central air conditioning system

Amana & Goodman Natural Gas Furnaces

Rebate Qualifying Product
$100 High Efficiency Furnace Fan
$1,000 Replace a Baseboard or Electric Furnace Heating System with an ENERGY STAR 95%+ AFUE Gas Furnace with <=2% Furnace Fan Efficiency and <2% Air Leakage

ClimateMaster Geothermal Systems

Rebate Qualifying Product
$150 Desuperheater as an Option on a Qualified Geothermal Heat Pump

Dunkirk, HTP and Lochinvar Boilers

Rebate Qualifying Product
$300 ENERGY STAR Natural Gas Boiler (90% AFUE or higher)

Requires:
Homeowner to be a PECO Electric customer. Fuel Switch Rebates require the customer to be a Residential Heat (RH) customer.

Complete details of the PECO Smart Home Rebate program is available here.

You can order qualifying product at any of our HVAC Distributors locations, by phone or through Web Order Entry.

CTK03 and CTK04A Displaying Improper Outdoor Temperature

Goodman has recently released Service Bulletin SR-066 regarding CTK03 and CTK04A thermostats displaying improper outdoor temperatures.

From Goodman:

On a limited amount of communicating systems, we have had reports of CTK03 and CTK04A thermostats not displaying the correct outside temperature. The root of this problem appears to be communications between the thermostat and outdoor sensor. This condition may cause an inaccurately initiated lockout of the compressor, errant dual fuel operation or improper electric auxiliary heat cycling in heat pump systems. Work is being done to identify the issue’s root cause.

As an interim solution, you can install a Honeywell RedLINK Wireless Outdoor Sensor to resolve the issue and also provide the customer with current outdoor relative humidity. The part number for the Honeywell Wireless Outdoor Sensor is C7089R1013; it can be ordered from your local distributor.

We will provide labor at the servicer’s Class “A” labor rate for installation of the RedLINK Outdoor Sensor when addressing the sticking outdoor temperature display condition. Claims must be filed using Warranty Express as an Authorization type claim, using Authorization Code number 8792.

  • The claim for the part and labor should be filed as one claim, using the Dealer’s account number.
  • The CTK03 and CTK04A should be filed as a part using the matched piece of equipment for the unit information.

All claims for this project must be submitted within the first 12 months after installation.

The Honeywell RedLINK Wireless Outdoor Sensor (C7089R1013) is in stock at HVAC Distributors and can be ordered by phone or through Web Order Entry.

If you have questions about this bulletin, HVAC Distributors customers can reach out to our Technical Service department at 800.228.4822 x5.