ComfortNet CTK04 Now Includes Voice Control

Consumers are increasingly looking for ways to connect their lives and homes.

Goodman has recognized this trend and has updated the ComfortNet CTK04 to include voice controls. When you install a CTK04 and connect it to the Honeywell Residential Internet Gateway, your homeowner can use many of today’s popular home electronic assistants to control their Goodman or Amana brand  ComfortNet system.

Some of the home electronic assistants  and apps that are compatible with the new CTK04 include:

  • 518738-google-home-vs-amazon-echoAmazon Echo is a wireless speaker that uses Alexa Voice Assistant to control devices in your home.
  • Google Home is a voice-activated speaker powered by the Google Assistant.
  • The Honeywell Total Connect Comfort app allows you to control the CTK04 directly through your smartphone and/or tablet.

This new voice control options is another way the ComfortNet CTK04 control separates itself from the competition by integrating with some of the biggest smart home companies today and making a great product even better for your valued customers.

ComfortNet CTK04 thermostats, Honeywell Residential Internet Gateway and Google Home devices are in stock and can be ordered at any of our HVAC Distributors locations, by phone or through Web Order Entry.

 

Smart Thermostat Rebates for PPL & UGI

PPL currently offers a $100 rebate for contractor-installed NEST version 2.0 or 3.0 thermostats (compared to a self-installed rebate of $50).

Click here for the PPL rebate form.

UGI currently offers a $50 rebate for  programmable thermostats installed on a job. To qualify for the rebate, the thermostat must cost more than $50 (homeowner cost).

Click here for the UGI rebate form.

HVAC Distributors has NEST Thermostat, Protect,  Indoor Camera and Outdoor camera in stock.

We also offer Honeywell’s T-series programmable thermostats, which were developed based on contractor feedback.

You can order NEST and Honeywell products at your local branch, through web order entry or by calling us at 800.228.4822.

Honeywell Introduces the T Series Thermostat

Experience the launch firsthand!

Join the Honeywell team for a product overview, demonstration,  and dinner to get to know the new T Series.   All attendees will receive a product certificate redeemable for a FREE T Series thermostat.

When: September 21, 2016
Time: 4:30 – 8pm
Where: Dave & Buster’s (325 N Christopher Columbus Blvd, Philadelphia, PA 19106)

Click here to register.

What’s the T Series?

The T Series is Honeywell’s new family of non-connected and Wi-Fi connected thermostats. They are designed with a standard footprint & simple interface to streamline and simplify product selection, installation, and upselling.

All T Series Thermostats include:

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Honeywell T Series Family
  • On-screen menus with familiar
    installer setup steps
  • Faster installs with the new UWP mounting system
  • Snap-together design for easy replacement without changing the connector and coverplate

Wi-Fi Thermostats include:

  • Ability to adjust the thermostat from the wall or on the Lyric app
  • Super-simple set-up
  • Seamless integration with Apple Home and Amazon Echo

 

HVAC Distributors will be stocking the T Series at all locations and will have it available through Web Order Entry following the official product launch by Honeywell.

Click here to register for the Philadelphia event.

CTK03 and CTK04A Displaying Improper Outdoor Temperature

Goodman has recently released Service Bulletin SR-066 regarding CTK03 and CTK04A thermostats displaying improper outdoor temperatures.

From Goodman:

On a limited amount of communicating systems, we have had reports of CTK03 and CTK04A thermostats not displaying the correct outside temperature. The root of this problem appears to be communications between the thermostat and outdoor sensor. This condition may cause an inaccurately initiated lockout of the compressor, errant dual fuel operation or improper electric auxiliary heat cycling in heat pump systems. Work is being done to identify the issue’s root cause.

As an interim solution, you can install a Honeywell RedLINK Wireless Outdoor Sensor to resolve the issue and also provide the customer with current outdoor relative humidity. The part number for the Honeywell Wireless Outdoor Sensor is C7089R1013; it can be ordered from your local distributor.

We will provide labor at the servicer’s Class “A” labor rate for installation of the RedLINK Outdoor Sensor when addressing the sticking outdoor temperature display condition. Claims must be filed using Warranty Express as an Authorization type claim, using Authorization Code number 8792.

  • The claim for the part and labor should be filed as one claim, using the Dealer’s account number.
  • The CTK03 and CTK04A should be filed as a part using the matched piece of equipment for the unit information.

All claims for this project must be submitted within the first 12 months after installation.

The Honeywell RedLINK Wireless Outdoor Sensor (C7089R1013) is in stock at HVAC Distributors and can be ordered by phone or through Web Order Entry.

If you have questions about this bulletin, HVAC Distributors customers can reach out to our Technical Service department at 800.228.4822 x5.

Contractor Feedback Improves Honeywell Actuator Design on Dampers

Based on contractor feedback, Honeywell zoning dampers now come pre-installed with its improved actuator design. These new dampers, the TrueZONE™ series, are available at all HVAC Distributors locations, by phone order, and for order through Web Order Entry.

Comparison of old and new Honeywell actuator designs
Comparison of old & new Honeywell actuator designs

The new actuator design improves the accuracy of the range stop setting, improves the ability to troubleshoot the actuator, simplifies the installation of a damper in an insulated setting, and increases the durability of the actuator’s interior components.

Read more for the specific updates to the actuator design and a note from HVAC Tech Service on retrofitting existing Honeywell dampers with the improved actuator to simplify troubleshooting and reduce callbacks.

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Honeywell Product Updates VisionPRO Thermostat Line

Honeywell has announced updates to its VisionPRO thermostat line-up for Summer 2015. In response to contractor feedback, the wi-fi version of the 8000 is enhanced to be more user-friendly for both technicians in the field and homeowners. All versions of the VisionPRO 8000 are now wi-fi enabled.

Honeywell VisionPRO 8000 Line Up, Effective Summer 2015

The new Wi-Fi VisionPRO 8000: Continue reading